[Required Reading] Interfaces that augment or replace?
One of my favorite recent articles on design which provides a really useful framework (shared below) to think about Human X AI collaboration. Read the entire thing.
Complementary interfaces strengthen our cognitive abilities. A classic example is the abacus: once you've learned how to use it, you can keep doing the operations in your head. The interface reveals its internal logic, so you're able to mentally replicate the process.
Competitive interfaces completely replace a cognitive function without exposing how it works. A calculator is the go-to example. It makes math easier, but someone who depends on it might not know how to calculate without it. Same goes for GPS: constant use doesn't make us better navigators. In fact, by outsourcing orientation, we stop training our spatial sense.